Terms of Service

Last Updated on 30.06.2026

PLEASE READ THESE TERMS OF SERVICES CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION AND AFFECT YOUR LEGAL RIGHTS. BY ACCESSING THE ROCKADS PLATFORM, USING THE SERVICES, OR CLICKING “ACCEPT,” YOU EXPLICITLY CONSENT AND ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND ACCEPT TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH THE TERMS, YOU SHOULD IMMEDIATELY DISCONTINUE USING THE ROCKADS PLATFORM AND SERVICES.

Rockads operates as multiple companies, with the specific entity applicable to you varying based on your geographical location, place of residence, country of registration, and where you conduct business.

These Terms of Service (“Terms”) constitute a binding agreement between you (hereinafter referred to as the “User,” or “You”) and Rockads. Rockads refers to Rockads Corp, a company incorporated in the United States with its registered address at 2513 Shallowford RD BLDG 200 STE 400, Marietta, GA 30066, and/or their subsidiaries, affiliates, and related entities (collectively referred to as “Rockads,” the "Company” “We,” “Us,” or “Our”).

Depending on your country of residence, the contracting party under these Terms will be one of the Rockads entities identified above, as determined based on your region and the nature of the Service used. These Terms govern your access to and use of the Services provided via Rockads' website (https://rockads.com), its platform, related features, services, mobile applications, and other linked digital channels (collectively, the “RockadsPlatform”).

Rockads Platform is accessible from various locations and jurisdictions. Users who choose to access the Rockads Platform from such locations do so on their own initiative and are solely responsible for ensuring compliance with all applicable local laws. Users shall not access or use the Rockads Platform if such access or use is prohibited under the laws of their jurisdiction.

Additional terms and conditions may be set forward on the Rockads Platform or these Terms may be amended from time to time. Such additional terms and conditions are incorporated to these Terms. You hereby acknowledge that you are bound with all additional terms and documents and the latest version of these Terms published on the Rockads Platform. You are responsible of checking the updated Terms periodically and we are not under any obligation of notifying such changes.

With the acceptance of these Terms, you further acknowledge that you have read and understood our policies in the Rockads Platform, including but not limited to the Privacy Policy, Cookie Policy, Purchase Policy, Third Party Advertising Platform Addendum and other policies and notifications (collectively be referred to as “Policies”) that may be amended from time to time on the Rockads Platform. These Policies are an integral and inseparable part of these Terms. Violation of the principles stated in these Policies is equivalent to a violation of these Terms.

For the purpose of these Terms, “Applicable Laws” shall refer to all laws, statutes, regulations, rules, directives, codes, guidelines, and judicial or administrative decisions in any relevant jurisdiction, including but not limited to those governing data protection, consumer protection, electronic commerce, advertising, intellectual property, taxation, anti-money laundering, sanctions, and trade restrictions as well as policies imposed by relevant regulatory authorities

You may not use the Rockads Platform and Services if you: (i) do not agree to these Terms; (ii) are not of the age or have the capacity to be bound by these Terms in your jurisdiction of residence; or (iii) are prohibited from accessing or using the Rockads Platform or Services or any of Rockads Platform’s contents, products or services by applicable law.

NATURE OF ROCKADS
Rockads is a cross-border business enabler that provides Services to its Users through the Rockads Platform. Its primary mission is to support the global growth of digital products and services by offering digital marketing solutions. To achieve this, Rockads delivers a range of marketing-focused products and services while continuously investing in the necessary personnel, technology, and infrastructure to enhance its capabilities and maximize the success of its business partners.
SERVICES
Services under these Terms refer to those provided on the Rockads Platform by Rockads, or by third-party service providers authorized by Rockads, with the aim of enabling the User to carry out transactions subject to these Terms, encompassing all applications, software, APIs (application programming interfaces), technologies, products, and/or functionalities (“Services”) including the followings:
1. Rockads Lite Services: Rockads provides a digital advertising management platform that enables Users to oversee and manage advertising campaigns across multiple advertising platforms (“Rockads Lite Services”), including but not limited to Meta Platforms, Inc. (Facebook), Google LLC (Google), Snap Inc. (Snapchat), TikTok Pte. Ltd., Pinterest Inc/Pinterest Europe Ltd. (Pinterest), Microsoft Online, Inc, and/or the relevant subsidiaries of the same, or any other affiliated platform (individually “Advertising Platform” and collectively “Advertising Platforms”). For each Advertising Platform, the management account might be named differently, for instance, the “Business Manager”, “Campaign Manager”, “Business Account”, or “Business Center” (individually “Advertising Account”, and collectively, “Advertising Accounts”). Through the Rockads Lite Services, Users can:
  1. Create and manage advertising campaigns for their social media accounts, websites, and mobile applications;
  2. Centralize and control multiple Advertising Accounts across different channels;
  3. Monitor campaign performance, access detailed analytics and reports, and optimize digital advertising strategies.
2. Rockads Pro Services: In addition to the features provided under Rockads Lite Services described in Section 1.1, Rockads may, at its sole discretion, offer Users access to enhanced advertising capabilities through managed service infrastructure (“Rockads Pro Services”). This may include the assignment of budget allocation, structured campaign environments, operational support, and access to Advertising Accounts administered and/or controlled by Rockads (or any third party authorised by Rockads) for the limited purpose of enabling Users to execute their Advertisement campaigns within a pre-approved framework.
3. Advertising Accounts are strictly for the purpose of conducting advertising activities and managing advertising campaigns. By receiving Rockads Pro Services, the User acknowledges and expressly agrees to comply with any additional agreements, policies, and conditions imposed by Rockads, including but not limited to the Principles of Advertising set forth in Annex 1.
4. For the purpose of these Terms, “Advertisements” shall refer to all advertisements, advertising activities and campaigns of the User published and managed via the Rockads Platform and/or using the Services offered by Rockads.
REPRESENTATIONS OF THE USER
1. By accessing the Rockads Platform and/or using the Services, you represent and warrant that:
  1. In respect of real persons, you are of legal age to enter into this Terms;
  2. You have full power, legal capacity and authority to enter into this Terms on your behalf or on behalf of a legal entity and you are not violating any other agreement to which you are a party by doing so;
  3. You will comply with all Applicable Laws (e.g., local, state, federal and other laws) when using the Services or Rockads Platform;
  4. You will not use the Services or Rockads Platform for any illegal or unauthorized purposes;
  5. You will not violate any applicable laws;
  6. All information provided by you is accurate, complete and up-to-date.
2. We reserve the right to terminate your use of the Services, enable your access to our Services and Rockads Platform and/or delete your account in case you submit information that is not accurate, or you are otherwise in breach of your representations and warranties hereto or not eligible to use the Rockads Platform or to access Services.
USER ACCOUNTS AND REGISTRATION
1. In order to use certain features of the Rockads Platform or to access Services, the User may be required to create an account and provide certain information, including but not limited to name, email address, mobile number, and identity verification documents.
2. Additional terms and conditions may apply for account creation, eligibility for Services, or access to specific features restricted to account holders. Rockads may refuse or revoke access at its sole discretion.
3. The User may be required to use a username and password and/or verify identity through one-time passwords (OTP) sent via SMS or email. By using OTP, the User consents to receive such messages from Rockads. The User is solely responsible for creating a strong password and maintaining the confidentiality of their credentials. Any unauthorized access must be immediately reported to Rockads. The User accepts full responsibility for all activities that occur under their account, including unauthorized access, to the extent permitted by law.
4. The User undertakes to provide accurate, complete, and up-to-date information during registration and to promptly update such information whenever any change occurs, including but not limited to changes in address, email address, or mobile number. The User acknowledges that failure to notify Rockads of such changes may result in delayed or failed communications, and agrees that any notice or communication sent by Rockads to the last known contact details shall be deemed valid and effective.
5. Personal data provided through the Rockads Platform will be processed in accordance with Applicable Laws and Privacy Policy.
6. The User consents to receive notices, system alerts, or other communications regarding their use of the Platform and Services via the contact information provided to Rockads.
7. Rockads may use aggregated and anonymized data, including usage metrics and User Content, in compliance with data privacy laws, for internal analytics and external reporting, provided such use does not identify the User directly.
USE OF ROCKADS PLATFORM AND ADVERTISEMENT CONDUCT
1. The User acknowledges that any breach of these Terms may result in irreparable harm to Rockads, for which Rockads shall have an irrevocable right to seek compensation, equitable relief, and any other legal remedies available. By using the Services, among others, the User agrees to the following obligations:
2. User Responsibility for Advertisements
  The User is solely responsible for defining, implementing, and managing all aspects of its Advertisements, including but not limited to:
  1. Targeting details, budget, spending limits, and bidding strategies;
  2. The selection, accuracy, and legality of all ad content, including text, visuals, and clarifications;
  3. Ensuring compliance with all Applicable Laws and industry regulations.
    Rockads provides access to the Rockads Platform and related Services based solely on the information submitted by the User and shall not be held liable for any errors, omissions, or misrepresentations by the User.
3. Rockads’ Role in Advertising Account
  Where the User is granted access to an Advertising Account under Clause 2.2, the User acknowledges that:
  1. Rockads' authorization within such Advertising Account is secondary and limited to administrative oversight;
  2. Rockads shall exercise such access solely as a prudent commercial entity and shall not be responsible for any Advertisement conducted by the User.
4. Compliance with Applicable Laws, Rockads and Advertising Platforms’ Policies
  1. The User shall act with responsibility and integrity in its Advertisements and comply with:
    1. All Applicable Laws, including but not limited to its country of incorporation and the target market;
    2. Regulations related to personality rights, moral standards, public interest, and consumer protection;
    3. Any required permits or approvals from regulatory authorities before publishing advertisements;
    4. All terms and conditions of the Rockads and the relevant Advertising Platform.
  2. The User shall not publish or request the publication of Advertisements that:
    1. Infringe third-party rights, including intellectual property, trade secrets, or personal data;
    2. Contain misleading, defamatory, discriminatory, or illegal content;
    3. Violate the business and operational policies of relevant Advertising Platforms, including but not limited to: (i) Meta (Facebook, Instagram): Meta Ads Policies, (ii) Google: Google Ads Policies, (iii) Snapchat: Snap Inc. Ad Policies, (iv) TikTok: TikTok Ad Policies (v) Pinterest: Pinterest Ads Policies, and (vi) Microsoft Advertising Policies and Agreements.
  3. Rockads and Advertising Platforms, on their sole discretions, may update their terms, conditions, and policies referred to in Clause 5.3.2 from time to time, without any prior notice to the User. The User expressly agrees to regularly review this page and the relevant Advertising Platform’s website to stay informed of any updates or changes to the policies, including their last modification dates. The User further acknowledges and understands that any such changes shall take effect as of their effective date.
  4. The User is solely responsible for checking and complying with the up-to-date version of the terms and policies of the Rockads and relevant Advertising Platform.
  5. In cases where the User opens an Advertising Account on any Advertising Platform other than those specifically listed in this Clause 5, the User shall comply with the advertising policies of that respective platform. The User undertakes that the content of the Advertisement (text/visual) will not contain misleading, incomplete information and is solely responsible for the accuracy and compliance of the Advertisements with the Applicable Laws.
5. Liability for Non-Compliance and Indemnification
  1. The User is solely responsible for ensuring that all Advertisements published through the Rockads Platform fully comply with this Terms, Applicable Laws, industry regulations, and terms and policies of the relevant Advertising Platform. Rockads bears no obligation to verify the accuracy, legality, or compliance of the User’s Advertisements.
  2. If the Advertisement published or requested to be published (i) violates Applicable Laws, legislation, general moral rules, or industry regulations; (ii) contravenes the business and operation terms, conditions and policies of Rockads (including this Terms) and/or any Advertising Platform, including their subsidiaries, affiliates, officers, representatives, partners, and employees; and/or (iii) damages or has the potential to damage the corporate reputation of Rockads and/or any Advertising Platform, and/or any of their subsidiaries, affiliates, officers, representatives, partners, and employees before the public, regulatory authorities, or industry stakeholders, Rockads and/or any affected Advertising Platform shall then have the absolute right, in its sole discretion, to:
    1. Require the User to modify or remove the Advertisement within a specified timeframe and prohibit the publication of the Advertisement until all necessary changes are made; and/or
    2. Immediately remove, suspend, or restrict the Advertisement at Rockads' sole discretion, without prior notice.
    3. Suspend User’s access to the Rockads Platform and Services
  3. The User expressly waives any right to claim damages, losses, or compensation against Rockads and/or any Advertising Platform, and/or their subsidiaries, affiliates, officers, representatives, partners, and employees for any action taken under this clause 5.
  4. The User irrevocably accepts, declares, and undertakes that:
    1. All responsibility for the advertisements published remains solely with the User;
    2. Any criminal, civil, or administrative liability arising from the content of the advertisements shall be entirely borne by the User;
    3. Upon Rockads' first written request, the User shall fully indemnify and compensate Rockads for any damages, judicial or administrative fines, legal costs, and/or compensation paid or payable by Rockads and/or any Advertising Platform, and/or their subsidiaries, affiliates, officers, representatives, partners, and employees to any third party, regulatory body, or institution as a result of the User’s violation of this obligation.
  5. Furthermore, Rockads and all affected third parties reserve their full rights of recourse against the User for any penalties, damages, or compensations incurred due to the User’s failure to comply with this clause.
6. Content Removal, Monitoring, and Interference Rights
  1. If any Advertisement contains elements that:
    1. Violate Applicable Laws or industry regulations;
    2. Are deemed harmful to Rockads’ corporate reputation or that of its partners including Advertising Platforms and/or any of their subsidiaries, affiliates, officers, representatives, partners, and employees;
    3. Are flagged as misleading, deceptive, offensive, or damaging by regulatory bodies or advertising platforms,
    Rockads, along with Advertising Platforms, including their subsidiaries, affiliates, officers, representatives, partners, and employees, shall have the absolute right to (i) monitor, review, and assess the content of any advertisement at any time; (ii) require the User to modify or remove the advertisement within a specified timeframe; (iii) suspend, restrict, or block the advertisement until necessary corrections are made; and/or (iv) immediately remove or prevent the publication of any advertisement at Rockads’ sole discretion, without prior notice.
  1. 1. The User explicitly acknowledges and agrees that Rockads:
      1. Has the ongoing right to monitor, review, and evaluate advertisements, including their targeting, content, and compliance with policies;
      2. May interfere with, suspend, or prohibit the publication of any advertisement that, in Rockads' sole discretion, violates these Terms, regulatory requirements, or the policies of advertising platforms;
      3. Is not obligated to provide prior notice or justification for any such actions;
      4. May access certain business-related information of the User, including marketing strategies, audience insights, and advertisement performance data, as part of the advertisement monitoring process.
    2. The User waives any right to claim damages against Rockads, Advertising Platforms, and/or any of their subsidiaries, affiliates, officers, representatives, partners, and employees arising from Rockads’ monitoring, intervention, suspension, removal of Advertisements or for any action taken under this clause 5.
    3. The User further agrees that Rockads’ rights under this clause are not limited to post-publication review, but also extend to pre-publication screening, real-time monitoring, and retroactive intervention when deemed necessary.
7. Intellectual Property and Unauthorized Use
  1. The User shall not, under any circumstances:
    1. Misuse, alter, or display trademarks, logos, branding, or any intellectual property belonging to any entity in a misleading, deceptive, or unauthorized manner; and/or
    2. Engage in any form of advertising that infringes upon third-party intellectual property rights, including but not limited to copyrights, patents, trademarks, trade secrets, or proprietary business information.
  2. In the event of a violation, the User shall bear full and exclusive liability for any resulting claims, legal actions, regulatory fines, or damages, and shall be solely responsible for covering all associated costs, penalties, legal fees, and any compensation owed to the affected parties. Rockads reserves the right to take immediate actions, on its sole discretion, including but not limited to suspension, restriction, or termination of the User’s access to the Platform and Services in case of non-compliance.
8. Compliance with Spending Limits and Account Restrictions
  1. Users receiving Rockads Pro Services must comply with predefined spending limits set by Rockads, on its sole discretion, and communicated to the User in writing before using the Services.
  2. Users shall not modify, override, or increase these limits without Rockads’ written approval. Any unauthorized changes shall immediately entitle Rockads to terminate Services and take corrective action. Rockads reserves the right to reset, adjust, or enforce spending limits at its sole discretion.
9. No Claims Against Rockads for Advertising Platform Actions
  1. The User agrees not to hold Rockads liable for:
    1. Any cancellations, suspensions, or restrictions imposed by Facebook, Google, Snapchat, TikTok, Pinterest or Advertising Platforms affecting the Services and/or Advertisements; and/or
    2. Any decisions made by regulatory or judicial authorities affecting the Services and/or Advertisements.
10. Administrative Access for Rockads Personnel
  1. The User undertakes and agrees to add and maintain at least one Rockads-authorized personnel as an admin in the Advertising Account linked to the Rockads Platform throughout the entire term of these Terms. This requirement is established for, but not limited to, the following purposes:
    1. Monitoring and reporting on advertising performance and compliance;
    2. Ensuring adherence to spending limits, platform policies, and applicable regulations;
    3. Facilitating operational, administrative, and technical support when necessary.
  2. Failure to maintain this access shall constitute a material breach of these Terms and will entitle Rockads to:
    1. Suspend or restrict the User’s access to the relevant Advertising Account until compliance is restored;
    2. Unilaterally terminate the User’s access to the Services, without prejudice to Rockads’ right to claim damages, compensation, or any other legal remedy available under these Terms or applicable laws.
ADVERTISEMENT EXPENSES
1. The User shall be solely responsible for determining and implementing all aspects related to the Advertisements to be published, including targeting details, budget, limits, content selection, and description texts.
PAYMENT TERMS
1. The User may access the Services under these Terms by transferring a voluntarily determined amount to the User Account via the designated payment method. The term “User Account” or “account” refers to the account required to benefit from various products or Services provided by Rockads and to hold funds for such use via the Rockads Platform.
2. Under these Terms, the User, either directly through Rockads or via a third party authorized by Rockads, undertakes:
  1. to pay the monthly fee determined by Rockads per Advertising Account created for the Services;
  2. in addition to the monthly fee referred to in Clause 7.2.1, to pay and/or have deducted from the balance the total daily Advertisement spending along with the applicable commission, both calculated based on the daily expenditures made from the Advertising Account.
3. Upon the commencement of any Services or the activation of an Advertisement through the Rockads Platform, the User shall be deemed to have accepted Rockads’ right to receive full payment. Any delay or failure to make timely payments shall constitute a material breach and default, entitling Rockads to immediately suspend or terminate the Services and pursue all legal or contractual remedies without notice.
4. The User acknowledges and agrees that all fees and pricing structures related to the Services have been communicated prior to acceptance of these Terms and/or any other agreement between the Parties. By accepting these Terms, the User is deemed to have accepted all applicable fees, commission rates, and financial terms.
5. The User further understands that all fees (including commission rates) are offered based on (i) the User’s declared or undertaken monthly spending volume, and (ii) the prevailing rates and policies of the relevant Advertising Platforms.
6. Rockads reserves the right to unilaterally modify any fees, commissions, or other financial terms offered or agreed with the User (including those communicated prior to or upon acceptance of these Terms), without requiring any prior notification, approval or consent from the User, under the following circumstances:
  1. a change in the fee structure, policy, or pricing of the relevant Advertising Platform; and/or
  2. the User's failure to fulfill its spending commitments or declared usage volumes.
  The User hereby irrevocably accepts and undertakes (i) to comply with any such modifications made by Rockads, (ii) that such modifications shall be effective upon notification to the User, and (iii) that the effectiveness of these modifications shall not require separate consent.
7. Payments are generally final once applied to advertising activity, Services or applicable fees. A User may submit a refund request only in respect of an unused and eligible balance in its User Account, subject to this Clause and the Purchase Policy. The refundable amount, if approved, shall be the net balance determined by Rockads after deduction of: (i) all advertising spend incurred, committed, transferred to, charged by or otherwise attributable to the relevant Advertising Platform, including spend not yet finally reported or reconciled; (ii) all commission, service fees and other amounts applicable under the agreed service model; and (iii) all applicable Taxes, duties, levies and Third-Party Platform Fees. Any provisional reserve, temporary hold or withholding amount, including any amount attributable to Digital Service Tax or a similar location-based or regulatory charge, shall be excluded from any refund calculation until the relevant temporary hold has expired, been released or been finally reconciled in accordance with the Third-Party Advertising Platform Fees, Location Fees and Reconciliation Addendum. Unless otherwise instructed by Rockads, invoicing shall be performed on a monthly, daily, and/or per-Service basis, in accordance with the billing periods established by Rockads. Taxes, duties, levies, and other official charges—including, without limitation, value-added tax, withholding tax, and taxes based on expenditures (collectively referred to as “Taxes”)—shall be determined based on the information provided by the User and the expenditures incurred through the account, as calculated exclusively by Rockads. The User shall bear sole responsibility for the payment of all such Taxes in accordance with applicable laws and regulations.
8. In the event of non-payment of any recurring fees as set forth in Clauses 7.2.1 and 7.2.2 of these Terms, Rockads may, without further notice and without prejudice to any of its rights arising from the User’s default, suspend the Services. If payment is not received within seven (7) days following such suspension, Rockads reserves the right to permanently cancel the User's account without waiving any of its legal remedies, including the right to recover attorneys’ fees. In addition, the User shall remain liable for interest on the outstanding amount at a rate of 2% per month, accruing from the original due date until full payment is received, irrespective of whether Rockads exercises its rights under this clause.
9. Payments under these Terms shall be made using payment instruments approved by Rockads, including but not limited to wire transfer, debit or credit cards, and any other method accepted by Rockads (collectively referred to as “Payment Instruments”). The User shall be solely responsible for all costs and expenses associated with the use of such Payment Instruments, including but not limited to commissions and service fees arising from the transactions.
10. In the event that the debit or credit card used by the User for the Services is reported as closed or stolen at the time of payment, Rockads shall have the right to immediately cancel the associated account without further notice.
11. If Rockads suspects that the User Account or Advertising Accounts are used for illegal, fraudulent, or suspicious activity (e.g., money laundering, terrorist financing), it may suspend or terminate Services immediately and without notice, and may retain any related amounts. The User waives all claims and remedies arising from such action.
12. Refunds are subject to Rockads’ verification, reconciliation and approval process and shall be made only to the verified original source account, unless otherwise required by Applicable Laws. Rockads may withhold or defer any refund pending identity, fraud, sanctions, payment-source, Advertising Platform or other compliance verification, or until all applicable reconciliation processes, including any temporary hold, have been completed. Rockads may refuse, suspend, set off or retain amounts where it reasonably suspects fraud, abuse, illegality, a chargeback risk, a violation of these Terms or an amount otherwise due to Rockads, in each case to the extent permitted by Applicable Laws.
13. In the event of chargebacks, failed transactions, or suspected fraud, Rockads may withhold funds, notify authorities, and initiate recovery or legal action. The User shall bear all associated costs, including legal and collection fees.
COMPLIANCE, FRAUD, AND MISUSE OF SERVICES
1. The User shall use the Platform and Services strictly in accordance with these Terms and only for the purposes expressly permitted by Rockads. Any access to or use of the Platform or Services in a manner that falls outside of this permitted scope shall constitute a prohibited use.
2. The User is strictly prohibited from engaging in, facilitating, or attempting to engage the activities contrary to these Terms, including but not limited to the following:
  1. Using the Platform or Services in violation of any Applicable Laws, whether local, national, foreign, or international—including but not limited to those governing anti-money laundering (AML), counter-financing of terrorism (CFT), fraud, corruption, export controls, sanctions, tax, consumer protection, data protection, and advertising;
  2. Using the Platform or Services to support or engage in any illegal or prohibited activity, including money laundering, terrorist financing, fraud, illegal gambling, unauthorized reselling, or financing of criminal enterprises;
  3. Using the Platform or Services to request, initiate, or process payments or refunds through stolen, unauthorized, or compromised payment instruments, or to engage in any form of chargeback fraud;
  4. Requesting refunds to any account other than the original source account, or attempting to conceal or misrepresent the origin, purpose, or ownership of funds transferred to Rockads;
  5. Using the Platform or User Account or Advertising Account for commercial or financial transactions unrelated to legitimate advertising services provided by Rockads, including transfers between third parties, fund holding, escrow services, or financial intermediation;
  6. Reselling, sublicensing, or otherwise redistributing access to the Services without Rockads’ prior written consent;
  7. Developing, launching, or facilitating third-party applications or services that directly or indirectly depend on the Rockads Platform or Services, without authorization;
  8. Disrupting or interfering with the normal operation of the Platform or Services, including obstructing the use of the Services by other users;
  9. Accessing any content, tools, code, infrastructure, or data without authorization, or attempting to bypass access controls, authentication measures, or usage restrictions;
  10. Copying, decompiling, disassembling, reverse engineering, or otherwise attempting to derive source code or internal logic from any software forming part of the Platform or Services;
  11. Using automated means, including spiders, bots, scrapers, cheat utilities, or unauthorized scripts to interact with the Platform, or uploading malicious software such as viruses, worms, or Trojan horses;
  12. Generating artificial or excessive traffic or requests, or taking any action that imposes an unreasonable or disproportionately large load on the Platform or related networks;
  13. Systematically retrieving data, content, or user information from the Platform to create or compile a database, directory, index, or collection;
  14. Disclosing, publishing, or sharing any confidential, proprietary, or non-public information related to the Platform, Services, or Rockads without explicit written authorization;
  15. Falsifying, removing, or altering copyright management information, notices, labels, or proprietary attributions embedded in the Platform or its content.
  16. Permitting any third party to access or use the User Account and/or Advertising Account, credentials, or Services.
3. The User shall bear exclusive, full, and unconditional responsibility for all Advertisements and advertising activities conducted through the Rockads Platform. This includes, without limitation, ensuring compliance with all Applicable Laws, regulations, policies, guidelines, and terms of the relevant Advertising Platforms. Rockads does not create, review, validate, or approve the content of any advertisement, and shall bear no responsibility or liability for the accuracy, compliance, legality, or effectiveness of any advertising content or campaign. Rockads shall not be considered a party to any third-party arrangement related to the advertisements and shall have no duty to investigate or assume liability for any such relationship. In the event that any advertising platform, regulatory authority, or third party initiates an investigation, claim, sanction, restriction, or enforcement proceeding against Rockads in connection with any advertisement submitted, managed, or otherwise associated with the User, the User shall bear sole and exclusive liability and shall indemnify Rockads in full, immediately upon first written demand, for all resulting losses, penalties, damages, legal fees, regulatory charges, and other related costs.
4. If Rockads determines, at its sole discretion, that the User has violated the provisions of these Terms or is using the Platform or Services in any prohibited manner, Rockads shall have the absolute right to take any and all necessary actions, including but not limited to:
  1. Immediately suspending or permanently terminating the User’s access to the Platform, Services, or any associated account;
  2. Terminating these Terms and/or any other agreement with the User, with immediate effect and without prior notice;
  3. Freezing, withholding, or permanently retaining any funds or balances in its possession, including amounts paid but not yet used for advertising;
  4. Deferring, refusing, setting off or returning any refund or payment only to the verified original source account, where required by Applicable Laws or reasonably necessary to complete the verification and reconciliation processes described in these Terms;
  5. Reversing or cancelling any active campaigns, transactions, or advertising credits;
  6. Reporting the incident to relevant regulators, law enforcement agencies, financial institutions, or government bodies;
  7. Conducting internal investigations and compliance reviews or cooperating with third-party audits.
5. Where a breach, suspected fraud, illegality, chargeback risk or compliance concern arises, Rockads may freeze, withhold, reserve, set off or retain any relevant balance pending investigation, enforcement, reconciliation and determination of all amounts properly due to Rockads, Advertising Platforms, payment providers or authorities. Any refund of a remaining eligible balance shall remain subject to the net refund calculation, verification and reconciliation requirements in these Terms and the Purchase Policy.
6. The User shall be fully responsible and liable for any loss, damage, penalty, or expense incurred by Rockads as a result of the breach of this Clause 8, including but not limited to, (i) Attorneys’ fees and litigation costs, (ii) Regulatory fines and penalties, (iii) Investigation, enforcement, and administrative costs, (iv) Damages arising from chargebacks, reversals, fraud, or reputational harm, and/or (v) Any third-party claims asserted against Rockads in connection with the User’s conduct.
7. In such cases, Rockads shall have full recourse against the User, and the User irrevocably undertakes to pay all amounts due immediately upon Rockads’ first written demand, without requirement for court decision, prior notice, or evidence of actual loss.
8. To the maximum extent permitted by Applicable Laws, the User shall have no claim for compensation, refund, interest or other remedy arising from Rockads’ good-faith actions under this Clause 8, including any suspension, hold, offset or retention of funds pending investigation or reconciliation. This does not limit any refund that becomes payable under the net refund calculation and process stated in these Terms and the Purchase Policy. Rockads shall not be liable for any direct, indirect, consequential, or incidental damages resulting from enforcement of this Clause 8.
9. This Clause shall survive the termination or expiration of these Terms and shall remain enforceable in perpetuity for all breaches committed during the term of use of the Services.
RIGHTS AND LIABILITIES OF THE PARTIES
1. Upon acceptance of these Terms, Services actually rendered and advertising activity actually incurred shall be deemed accepted by the User. This does not create a right to reverse or refund advertising spend, commission, service fees, Taxes or Third-Party Platform Fees properly incurred or payable. Any refund request relating to an unused balance shall be assessed solely under the net refund calculation, verification and reconciliation process stated in these Terms and the Purchase Policy.
2. The User shall bear exclusive responsibility for ensuring that all content of the Advertisements comply with the terms, policies, and applicable rules of the relevant Advertising Platform, as well as Applicable Laws. Rockads does not provide consultancy, legal review, or compliance assessment services in this regard. In the event that any Advertisement breaches any applicable Advertising Platform rule or Applicable Laws, the User shall be solely liable for any claims, investigations, penalties, suspensions, enforcement actions, or third-party damages. In case Rockads incur any damages, obligation or suffer any loss as a result of such non-compliance, the User shall irrevocably compensate all amounts due immediately upon Rockads’ first written demand, without requirement for court decision, prior notice, or evidence of actual loss.
3. The User confirms that all information and documentation submitted to Rockads is complete, true, and accurate. The User shall bear sole responsibility for any consequences arising from false, misleading, or incomplete information. If Rockads suffers any damage or is compelled to make any payment to a third party due to such deficiencies, the User shall indemnify Rockads in full, immediately upon first written demand.
4. Rockads assumes no liability for any misleading, inaccurate, unlawful, or unauthorized Advertisement or a content published or submitted by the User via any Advertising Account, including false pricing, claims, or representations. If such content violates any Applicable Laws, these Terms and/or policies of the relevant Advertising Platform, Rockads may, without notice and without liability, suspend or terminate the Services and/or these Terms with immediate effect.
5. The User is solely responsible for maintaining the confidentiality and security of all login credentials and for all activities conducted through its account. Rockads shall have no liability for any unauthorized use of the User’s account or any resulting losses.
6. The User shall not make, publish, or distribute any public announcement, disclosure, or press statement concerning these Terms or the User’s relationship with Rockads without Rockads’ prior written consent.
7. All taxes, charges, stamp duties, and official fees arising in connection with these Terms shall be borne solely and exclusively by the User.
8. The failure or delay by either Party in exercising any right or remedy under these Terms shall not be construed as a waiver of such right or remedy. A single or partial exercise of any right shall not preclude any other or further exercise thereof. Any waiver shall be valid only if made in writing and signed by the waiving Party.
WARRANTY DISCLAIMER
1. THE SERVICES AND ALL RELATED CONTENT ARE PROVIDED STRICTLY “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED. ROCKADS DOES NOT GUARANTEE THAT THE SERVICES OR THE ROCKADS PLATFORM OR THE ADVERTISING PLATFORMS WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, ROCKADS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, OR UNINTERRUPTED SERVICE. NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM ROCKADS SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
3. ROCKADS DOES NOT WARRANT THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY DATA, INFORMATION, OR CONTENT MADE AVAILABLE THROUGH THE SERVICES OR THE ROCKADS PLATFORM OR THE ADVERTISING PLATFORMS. THE USER ACKNOWLEDGES AND ACCEPTS THE INHERENT RISKS ASSOCIATED WITH INTERNET-BASED SYSTEMS AND DATA TRANSMISSION, INCLUDING LOSS, CORRUPTION, MODIFICATION, OR INACCESSIBILITY OF DATA.
4. ROCKADS DISCLAIMS ANY RESPONSIBILITY FOR THIRD-PARTY CONTENT, PRODUCTS, SERVICES, ADVERTISEMENTS, OR WEBSITES ACCESSIBLE VIA THE SERVICES OR THE ROCKADS PLATFORM OR THE ADVERTISING PLATFORMS. ANY ENGAGEMENT WITH THIRD PARTIES BY THE USER IS AT THE USER’S OWN RISK.
5. THE USER UNDERSTANDS THAT ROCKADS HAS NO OBLIGATION TO PROVIDE MAINTENANCE, SUPPORT, OR CONTINUED ACCESS TO THE SERVICES OR THE ROCKADS PLATFORM OR THE ADVERTISING PLATFORMS AND THAT SERVICE AVAILABILITY MAY BE SUBJECT TO DELAYS, OUTAGES, TECHNICAL FAILURES, OR SUSPENSION AT ROCKADS’ SOLE DISCRETION.
6. ROCKADS SHALL NOT BE LIABLE FOR ANY DAMAGES, DISRUPTIONS, OR LOSSES RESULTING FROM RELIANCE ON ANY DATA OR CONTENT, UNAUTHORIZED ACCESS, CYBERATTACKS, SERVICE INTERRUPTIONS, OR OTHER CAUSES BEYOND ROCKADS’ CONTROL.
INDEMNIFICATION
1. The User shall indemnify, defend, and hold harmless Rockads, its subsidiaries, affiliates, shareholders, officers, directors, employees, agents, partners, and representatives from and against any and all claims, demands, losses, liabilities, damages, penalties, sanctions, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:
  1. the User’s breach of these Terms or violation of any Applicable Law;
  2. any third-party claim relating to Advertisements, data, or content provided, published, or transmitted by the User through the Services;
  3. any unauthorized, unlawful, or negligent activity performed by the User on or through the Rockads Platform and/or any Advertising Platform;
  4. any false, misleading, or inaccurate representation made by the User;
  5. any failure by the User to secure access credentials or account information, leading to unauthorized access or damages;
  6. any investigation, enforcement action, or penalty imposed by an Advertising Platform, regulatory authority, or third party in connection with the User’s activities.
2. The User agrees to pay all indemnified amounts immediately upon Rockads’ first written demand, in cash and in full, without requiring prior notice, legal process, or proof of final judgment.
3. Rockads reserves the exclusive right to assume the defense and control of any matter otherwise subject to indemnification by the User, at the User’s cost, and the User agrees to cooperate fully in such defense.
4. This Clause shall survive the termination or expiration of these Terms and shall apply retroactively to any acts or omissions during the term of use.
LIMITATION OF LIABILITY
1. To the maximum extent permitted under Applicable Laws, Rockads shall not be liable to the User for any indirect, incidental, special, exemplary, punitive, or consequential damages, including but not limited to loss of revenue, profit, goodwill, business opportunity, or data—whether in contract, tort (including negligence), equity, or otherwise—arising out of or in connection with the use or inability to use the Services or the Rockads Platform or the Advertising Platforms, even if Rockads has been advised of the possibility of such damages.
2. Rockads shall not be liable for any failure, error, delay, or disruption in the Services resulting from circumstances beyond its reasonable control, including but not limited to system failures, network interruptions, cyberattacks, data loss, power outages, acts of government, or force majeure events.
3. In all cases, Rockads’ maximum cumulative liability for all claims arising out of or relating to these Terms shall be strictly limited to the lesser of: (a) the total fees actually received under clause 7.2.1. by Rockads from the User for the Services during the twelve (12) month period preceding the event giving rise to liability, or (b) USD 1,000.
4. Rockads shall be liable for damages only where such damages arise directly from Rockads’ wilful misconduct or gross negligence. In no event shall Rockads be held liable for defects, disruptions, or delays caused by subcontractors or third-party service providers.
5. The User expressly waives any claim for damages against Rockads to the extent such damages exceed the limitations stated herein, and acknowledges that these limitations form a fundamental basis of the contractual bargain between the Parties.
RISK DISCLOSURE
1. The User acknowledges that access to the Services, the Rockads Platform and/or the Advertising Platforms may be limited, delayed, or temporarily unavailable during periods of high network traffic, system upgrades, technical failures, or volatility in advertising markets. Such limitations may affect the User’s ability to access their account or to initiate, modify, or terminate advertising campaigns, and may result in delays in Rockads’ support response times.
2. The User accepts that each of the Services, the Rockads Platform and the Advertising Platforms, its features, dashboards, performance metrics, analytics, and all other content may contain inaccuracies, omissions, typographical errors, or may not reflect real-time data. Rockads does not warrant the completeness, accuracy, or currency of such information, and shall not be liable for any decisions made or actions taken in reliance thereon.
3. The Services may depend on access to and integration with third-party platforms, advertising networks, data providers, infrastructure partners, and/or content sources. If Rockads’ agreements with such providers are suspended, terminated, modified, or become commercially unfeasible, or if any such provider experiences degradation, market loss, regulatory restriction, or technical failure, the availability and performance of the Services may be adversely affected. Rockads disclaims liability for any interruption or limitation in service resulting from such third-party dependencies.
4. In the event of any dispute between the User and any third party, platform, or service provider, including but not limited to Advertising Platforms or other users of Rockads, the User expressly waives and releases Rockads from all claims, demands, losses, and damages of any kind—known or unknown, suspected or unsuspected, disclosed or undisclosed—arising out of or in any way connected with such disputes. To the extent permitted by law, the User expressly waives the protections (whether Statutory or otherwise) that would otherwise limit the scope of this release.
TERM AND TERMINATION
1. These Terms shall remain in effect unless and until terminated in accordance with this Clause. Rockads may, at its sole discretion and at any time, discontinue the Services or suspend access to the Rockads Platform or the User Account, in whole or in part, with or without notice and without liability, if continued provision of the Services becomes commercially unreasonable or impracticable.
2. Rockads reserves the right to immediately suspend, restrict, or terminate the User’s access to the Services and/or Rockads Platform, and/or delete the User’s Advertising Account and User Account and associated data, without prior notice and without incurring any liability, if: (a) the User breaches these Terms or any Applicable Laws; (b) Rockads determines that continued access may pose a security, reputational, or regulatory risk; or (c) such termination is otherwise necessary for risk management or compliance purposes.
3. The User acknowledges and agrees that Rockads’ decisions regarding account termination, service suspension, or limitation of access may be based on confidential internal policies, security protocols, or regulatory guidance. Rockads shall have no obligation to disclose such underlying criteria or risk-based assessments to the User.
4. In the event of termination of these Terms for any reason, the User’s access to the Rockads Platform, User Account and/or any Advertising Accounts previously connected to or managed under the Services defined in Clause 2 shall be downgraded to a “view-only” mode for a period to be determined by Rockads. In such case, the User may view historical campaign data but shall have no right to take any further action, including, but not limited to, launching, pausing, or modifying any advertising activities. Rockads may terminate access to the “view-only” mode at any time at its sole discretion.
5. In the event that the Services or these Terms are terminated by Rockads for any reason, the User expressly accepts, declares, and undertakes in advance that all currently active or scheduled Advertisements shall be unilaterally terminated by Rockads without any liability or compensation obligation. The User further agrees that it shall not raise any claim, demand, objection, or action—whether financial, contractual, or reputational—against Rockads in connection with such termination.
6. Termination shall not relieve the User of any payment obligations or liabilities accrued prior to the effective date of termination. All provisions of these Terms which by their nature should survive termination shall remain in effect, including but not limited to indemnification, limitations of liability, disclaimers, and intellectual property clauses.
FORCE MAJEURE
1. Rockads shall not be liable for any loss or damage arising from any event beyond Rockads’ reasonable control, including, but not limited to natural disasters, fire, war, riots, labor disputes, actions of government, power or other infrastructure failures, or equipment or software malfunction (“Force Majeure”).
INTELLECTUAL PROPERTY RIGHTS TO THE PLATFORM
1. All rights, title, and interest in and to the Rockads Platform, including its content, architecture, source code, software, user interface, visual elements, text, graphics, logos, databases, and underlying technology, as well as all trademarks, service marks, and trade names displayed on or within the Platform (collectively, “Rockads IP”), are the sole property of Rockads or its licensors and are protected by intellectual property and unfair competition laws in all relevant jurisdictions.
2. The Rockads IP is made available for the limited purpose of accessing and using the Rockads Platform and Services in accordance with these Terms. Except as expressly permitted under these Terms, the User shall not:
  1. copy, modify, adapt, translate, publish, display, reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from any part of the Rockads IP;
  2. license, sublicense, transfer, sell, or exploit any part of the Rockads IP for commercial purposes;
  3. use any robot, spider, scraper, or other automated means to access the Platform or extract data or content;
  4. link to, frame, mirror, or deep-link any portion of the Platform without Rockads’ prior written consent.
3. The User is granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Rockads IP and Platform solely for the purpose of receiving the Services, subject to compliance with these Terms. Rockads may revoke this license at any time, with or without notice, and for any reason.
4. The User shall not develop, deploy, or otherwise use any third-party software, application, or platform that interacts with or integrates into the Rockads Platform unless expressly authorized in writing by Rockads under a separate license agreement.
5. Rockads has no responsibility or liability for content published or linked on third-party websites, even if such websites reference or link to the Rockads Platform. Any unauthorized use of the Rockads IP will be considered a material breach of these Terms.
6. The User acknowledges and warrants that all advertisements and related materials uploaded, transmitted, or created by the User on or through the Rockads Platform, including but not limited to ad copy, images, brand logos, slogans, videos, music, and all other creative elements (collectively, “User Advertisement Materials”), are either:
  1. owned exclusively by the User, or
  2. lawfully licensed for use by the User in the manner and scope for which they are utilized on the Platform.
7. The User represents and undertakes that the use, publication, promotion, or distribution of any User Advertisement Materials through the Services does not infringe any third-party intellectual property rights, including but not limited to copyrights, trademarks, patents, design rights, or trade secrets.
8. In the event that any third party asserts a claim, files a complaint, initiates legal proceedings, or imposes penalties against Rockads in connection with or arising out of an alleged or actual infringement of intellectual property rights due to the User’s Advertisement Materials, the User shall:
  1. be solely and fully liable for such claims;
  2. defend, indemnify, and hold harmless Rockads and its affiliates, directors, employees, and contractors from any resulting liability, loss, damage, settlement, judgment, legal cost, or expense (including reasonable attorney’s fees);
  3. compensate Rockads immediately upon first written demand, in cash and in full, without the need for a court judgment or further proof of loss.
9. This Clause shall survive the termination or expiration of these Terms.
USER CONTENT
1. Any data, materials, suggestions, information, advertisements, feedback, or content uploaded, published, or otherwise transmitted by the User via the Advertisements (“User Content”) shall remain under the control of the User; however, the User grants Rockads a worldwide, royalty-free, transferable, irrevocable, and perpetual license to use, reproduce, distribute, display, publish, edit, modify, and sublicense such User Content solely for the purpose of providing the Services or as otherwise permitted under Applicable Law.
2. The User acknowledges that User Content may be publicly visible or shared with third parties (e.g., advertising platforms), depending on the features used. Rockads is under no obligation to review, monitor, or moderate User Content but reserves the right to remove it at any time at its sole discretion.
3. The User warrants that the User Content:
  1. does not infringe any third-party intellectual property or moral rights;
  2. complies with all Applicable Laws and these Terms;
  3. is accurate, non-misleading, and submitted with all necessary permissions and rights.
4. The User agrees that Rockads shall not be liable for any infringement or violation of third-party rights arising from the User Content, and expressly waives any claims against Rockads in that respect.
5. The User grants Rockads the right to adapt, translate, or reformat User Content as necessary for the proper provision of the Services or compliance with third-party requirements (e.g., Advertising Platforms).
ENTIRE AGREEMENT
1. These Terms, together with any policies, guidelines, and documents referenced or incorporated herein by hyperlink, constitute the entire agreement between the User and Rockads with respect to the use of the Rockads Platform and Services, and supersede all prior or contemporaneous agreements, communications, or understandings, whether oral or written, relating to the subject matter hereof.
2. From time to time, Rockads and the User may enter into separate insertion orders, agreements, or other commercial instruments (“IOs”) relating to specific Services. In the event of any conflict or inconsistency between such IOs and these Terms, these Terms shall prevail, unless the IO expressly states in writing that it overrides specific provisions of the Terms.
AMENDMENT
1. Rockads may amend, update, or modify these Terms at any time, in its sole discretion. The latest version of the Terms published on the Rockads Platform shall apply to all Users and shall be deemed accepted by continued use of the Services.
2. It is the User’s responsibility to regularly review the most recent version of these Terms published on the Rockads Platform. Continued use of the Services following the publication of an updated version shall constitute binding acceptance of such amendments.
WAIVER
1. Any failure or delay by Rockads in exercising any right, remedy, or privilege under these Terms shall not constitute a waiver thereof. No single or partial exercise of any right shall preclude the further exercise of such right or any other right or remedy.
ASSIGNMENT
1. The User may not assign, delegate, or otherwise transfer any of its rights or obligations under these Terms to any third party without the prior written consent of Rockads.
2. Rockads may freely assign, transfer, or subcontract any of its rights and obligations under these Terms without the need for any notice to or approval from the User.
SEVERABILITY
1. If any provision of these Terms is held to be invalid, illegal, or unenforceable in any respect, such provision shall be enforced to the fullest extent permitted by Applicable Law, and the remaining provisions shall remain in full force and effect.
2. Any invalid or unenforceable portion shall be interpreted or modified to best accomplish the objectives of the original provision to the fullest extent permitted by law.
INTERNATIONAL AVAILABILITY
1. Access to the Rockads Platform and Services may not be legal by certain persons or in certain countries. Availability of Services and features may vary by location and may be subject to local laws and regulatory requirements.
2. Rockads makes no representation that the Services or any part thereof are appropriate or available for use in any particular jurisdiction. Users are responsible for compliance with Applicable Laws in the jurisdiction from which they access or use the Services.
GOVERNING LAW AND DISPUTE RESOLUTION
1. These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of laws rules.
2. Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, interpretation, breach, or termination, shall be finally resolved by arbitration under the Rules of Arbitration of the International Chamber of Commerce (ICC).
  1. The arbitral tribunal shall consist of three (3) arbitrators.
  2. The seat, or legal place, of arbitration shall be London, England.
  3. The language of the arbitration shall be English.
  4. The arbitration award shall be final and binding on the parties.
  5. Nothing in this clause shall prevent Rockads from seeking injunctive or equitable relief in any competent court to prevent immediate and irreparable harm.
ACCESSING OUR TERMS IN DIFFERENT LANGUAGES
1. As we provide our Services globally, additional Terms may apply to Users in different jurisdictions. Where possible, we strive to provide localized Terms specific to your region. You may check our website or application for Terms available in other languages.
2. If no region-specific Terms are published for your jurisdiction, the English version shall apply by default, unless otherwise stated.
NOTICES
1. Method of Delivery. Any notice or other communication required or permitted under these Terms shall be in writing and delivered to the respective parties using one of the following methods:
  1. Email: Sent to the email address provided by the recipient for such communications.
  2. Personal Delivery: Delivered in person to the recipient's registered address.
  3. Courier or Registered Post: Sent via a nationally recognized courier service or by registered post to the recipient's registered address.
2. Deemed Receipt.
  1. Email: A notice sent by email shall be deemed received at the time of transmission, provided that the sender does not receive an automated message indicating failed delivery (excluding out-of-office replies).
  2. Personal Delivery: A notice delivered in person shall be deemed received at the time of delivery.
  3. Courier or Registered Post: A notice sent by courier or registered post shall be deemed received on the second business day after dispatch.
3. Change of Contact Information. Each party is responsible for notifying the other promptly in writing of any changes to their contact information. Failure to provide such notice shall not affect the validity of notices sent to the last known contact information.
4. Evidence of Service: The sender shall retain evidence of sending any notice, such as a delivery receipt or email transmission confirmation, which shall be prima facie evidence of such notice being duly given.

Annex 1: PRINCIPLES OF ADVERTISING:

General Principles
1. The User shall act with the highest standards of ethics, responsibility, and integrity towards society, consumers, and the public when preparing, publishing, and managing Advertisements.
2. All Advertisements must be:
  1. Legal, decent, honest, and truthful in compliance with the Applicable Laws;
  2. Prepared with a sense of social responsibility and respect for public trust and confidence;
  3. Non-discriminatory and non-offensive, avoiding content that is defamatory, violent, obscene, hateful, or otherwise harmful.
3. The User expressly undertakes that Advertisements shall not, under any circumstances:
  1. Promote, encourage, or depict violence, terrorism, extremism, hatred, or discrimination based on race, ethnicity, religion, gender, disability, sexual orientation, or any other protected characteristic;
  2. Involve or target minors (under 18 years of age) in any unlawful, exploitative, misleading, abusive, or inappropriate manner, including but not limited to the promotion of age-restricted products (e.g., alcohol, tobacco, gambling) to minors;
  3. Contain, promote, or reference child pornography, child sexual exploitation, or any other illegal content relating to children;
  4. Advertise, facilitate, or promote illegal gambling, betting activities, or unauthorized games of chance, lotteries, or sweepstakes without obtaining all required permits and authorizations;
  5. Promote products or services prohibited or restricted under Applicable Laws, including but not limited to narcotics, counterfeit goods, weapons, surveillance equipment, or endangered animal products;
  6. Disseminate medical, financial, or legal claims without robust evidence or regulatory approval, and without appropriate disclaimers as required by law;
  7. Misrepresent the nature, characteristics, suitability, or benefits of products, services, or offers, including through fake testimonials, misleading pricing, or deceptive promotional practices;
  8. Promote the sale or distribution of counterfeit, pirated, stolen, or unauthorized goods or services;
  9. Involve political, electoral, or issue-based ads without complying with the specific requirements imposed by the relevant jurisdiction and the applicable Advertising Platform policies.
4. The User shall not design Advertisements intended to:
  1. Undermine public health, public order, or national security;
  2. Exploit fear, superstition, or misfortune;
  3. Demean, disparage, or ridicule individuals, groups, professions, industries, or products;
  4. Unduly pressurize consumers or exploit vulnerable audiences.
5. The User shall ensure that all Advertisements:
  1. Respect the intellectual and industrial property rights of third parties;
  2. Are clearly distinguishable as advertising and not disguised as editorial or independent content;
  3. Include all legally required warnings, disclaimers, and age restrictions;
  4. Comply with the applicable policies of the relevant Advertising Platforms.
6. The User is solely responsible for obtaining any required permits, licenses, and regulatory approvals necessary for the publication and distribution of its Advertisements in all jurisdictions where the Ads will be displayed or targeted.
Intellectual Property Compliance
1. The User represents and warrants that it holds all necessary rights intellectual property rights under the Applicable Laws, including but not limited to:
  1. Turkish Law No. 5846 on Intellectual and Artistic Works,
  2. U.S. Copyright Act and Lanham Act,
  3. European Union legislation (including Directive 2001/29/EC and Regulation No. 2017/1001),
  4. United Kingdom’s Copyright, Designs and Patents Act 1988 and Trade Marks Act 1994, regarding all contents used in the Advertisements.
2. The User shall not infringe any third-party patents, trademarks, copyrights, designs, or other proprietary rights through the Advertisements.
Rockads' Rights
1. Rockads and/or the Advertising Platforms may monitor, modify, suspend, or remove any Advertisement at any time if, at their sole discretion, such Advertisement:
  1. Violates Applicable Laws, Terms, this Annex, or Advertising Platforms’ terms and policies; and or any other agreement between Rockads and the User in respect of the Services; or
  2. Damages or risks damaging the reputation of Rockads, Advertising Platforms, or any third party.
2. In such cases, the User irrevocably waives all rights to raise any claims, demands, or objections against Rockads, Advertising Platforms, or their affiliates.
Indemnification
1. The User shall fully and immediately indemnify, defend, and hold harmless Rockads, the Advertising Platforms, and their respective affiliates, officers, and employees against all damages, losses, costs, penalties, sanctions, and expenses (including reasonable legal fees) arising out of or relating to:
  1. Any breach by the User of this Annex or the Terms of Services;
  2. Any infringement of third-party rights through the Advertisements;
  3. Any investigation, sanction, enforcement, or action initiated by any Advertising Platform, judicial authority, or administrative body.
2. Such indemnification shall be made upon the first written demand by Rockads without the need for prior judicial determination.
5. Miscellaneous
1. This Annex 1 — Principles of Advertising — forms an integral, inseparable, and binding part of the Terms.
2. In the event of any inconsistency or conflict between this Annex 1 and the Terms, the provisions of the Terms shall prevail unless expressly stated otherwise.
3. All capitalized terms used but not defined herein shall have the meanings ascribed to them in the Terms.

CONTACT US

To contact us, please email support@rockads.com