Skip to content

Purchase Policy

Payment conditions for the Services provided by Rockads, forming an integral part of the Terms of Service.

Last Updated: 18.08.2026

This Purchase Policy applies to your transactions with Rockads, which refers collectively and/or individually to:

  • Rockads Corp (USA)

Depending on your country of residence and the nature of the Service, the relevant Rockads entity will be your contracting party. For the avoidance of doubt, any provisions regarding cryptocurrency payments shall apply exclusively between you and Rockads Corp (USA), and shall not apply to any other Rockads entity.

This Purchase Policy sets forth the payment conditions applicable to the Services provided by Rockads and forms an integral and inseparable part of the Terms of Service. Any breach of the provisions set forth in this Purchase Policy shall be deemed a breach of the Terms of Service and may result in suspension or termination of the Services in accordance with the Terms of Service.

Any capitalized term used but not otherwise defined in this Purchase Policy shall have the meaning ascribed to it in the Terms of Service.

1. Purchases and Payment Information

Rockads offers enhanced features of its Services for purchase as a monthly subscription fee and/or a daily fee, calculated based on your choice of Services, i.e. Rockads Lite Services or Rockads Pro Services (“Purchase”). A description of the features and pricing is available via our Services.

When you initiate a Purchase (each, a “Transaction”), we may request relevant Payment Information, including but not limited to:

  • Bank account number and details
  • Credit card number and expiration date
  • Tax number
  • Cryptocurrency wallet or equivalent (Only for Rockads Corp)
  • Full name and billing/delivery address(es)

You represent and warrant that you have the legal right to use any payment method you provide. The amounts due and payable will be presented to you before completing your Purchase. By proceeding with the Transaction, you:

  • Authorize us to transmit your Payment Information to our payment service providers,
  • Agree to pay the applicable fees and taxes,
  • Accept that your credit card or account may be charged for verification, pre-authorization, and payment,
  • Bear all additional charges levied by your provider, bank, or financial service.

Your order is not binding until confirmed by Rockads. Payments are non-transferable. A refund request may be made only for an unused and eligible balance and will be assessed in accordance with the Terms of Service and this Purchase Policy. No refund is unconditional, immediate or available for amounts already applied to advertising activity, Services, commissions, service fees, Taxes or Third-Party Platform Fees.

Refund Requests, Net Refund Calculation and Timing.

Rockads may approve a refund only after receiving a written refund request and completing its verification and reconciliation procedures. The refundable amount is the net unused and eligible balance remaining in the User Account after deduction of:

  • Advertising spend already incurred, committed, transferred to, charged by or otherwise attributable to the relevant Advertising Platform, including spend not yet finally reported or reconciled;
  • The commission and service fee applicable under Rockads’ service model; and
  • Applicable Taxes and Third-Party Platform Fees.

Digital Service Tax or a similar location-based or regulatory charge shall be deducted only where applicable and only to the extent reflected in a temporary hold, reserve or withholding under the Third-Party Advertising Platform Fees, Location Fees and Reconciliation Addendum. Any amount subject to such temporary hold, reserve or withholding is not refundable until the relevant hold has expired, been released or been finally reconciled in accordance with that Addendum.

Following completion of the applicable verification and reconciliation steps, Rockads’ operational processing period is a minimum of three (3) Business Days. This period does not include any delay caused by Meta, another Advertising Platform, a payment provider, a financial institution, regulatory requirements or pending reconciliation.

Approved refunds will be returned only to the verified original payment source, unless Applicable Laws require otherwise. Rockads may withhold, defer, set off or refuse a refund where reasonably necessary for fraud, sanctions, payment-source, chargeback, compliance or other verification, or where an amount is otherwise due to Rockads, an Advertising Platform, a payment provider or an authority, in each case to the extent permitted by Applicable Laws.

2. Pricing and Commission

All pricing and commission rates applicable to the Services shall be as separately agreed between the parties through a Rockads Private Terms or any other mutually acknowledged form of agreement, including but not limited to email correspondence. Such agreed terms shall be deemed an integral part of this Purchase Policy.

Rockads reserves the right to offset, adjust, or appropriate any amounts payable to or receivable from your account. In the event of any overdue payments, Rockads may suspend or terminate the Services at its sole discretion.

All payments are due in advance. Rockads may, at its sole discretion, apply interest at a rate of 2% per month on any overdue amounts.

3. Disputes and Chargebacks

If you have concerns about charges, you agree to first raise them directly with us before initiating any chargeback or reversal through your bank or provider. Unauthorized chargebacks may be treated as a breach of our Terms of Service.

Rockads reserves the right to cancel or decline your Transaction if:

  • The payment method is declined,
  • The order is suspected to be fraudulent,
  • Or as deemed appropriate at our sole discretion.

We may require additional verification to confirm your identity. If a Transaction is cancelled or not processed, you will either not be charged or will be refunded.

If Rockads is unable to collect payment through your designated method, all other Purchases under your account may be cancelled as well.

4. Permitted Payment Methods

Permitted payment methods include:

  • Wire transfer
  • ETF
  • SWIFT
  • Credit cards
  • Cryptocurrency (only for Rockads Corp)

You are solely responsible for any costs (including commissions or service fees) associated with your chosen payment method. Cryptocurrency payments are only accepted where Rockads Corp is the contracting party and are strictly prohibited for all other Rockads entities.

5. Automatic Renewal & Cancellation

  • Daily commission fees are charged based on your advertising spend. No ad spend = no daily fee.
  • Monthly subscriptions automatically renew unless cancelled.

Charges will be made to your Payment Information unless cancelled in advance. To avoid renewal fees, cancel your subscription before the renewal date by contacting us at support@rockads.com.

Cancellation prevents future renewal charges when effective under the applicable cancellation process; it does not reverse fees, advertising spend or Services already incurred during the current billing period. Any refund request for an unused and eligible balance remains subject to the net refund calculation and process set out above.

6. Pricing Changes

Rockads reserves the right to update its pricing. Any changes will be communicated in advance and apply only to future renewals. If you disagree, you may opt not to renew your Purchase.

7. No Reliance on Future Features

You agree that your Purchase is not made in reliance on any potential or advertised future features, upgrades, or performance improvements unless explicitly stated.

8. Cryptocurrency Transactions (Applicable Only to Rockads Corp)

This section applies only where ROCKADS Corp (USA) is the contracting party. No other Rockads entity may offer or accept cryptocurrency payments.

8.1 Definitions

  • Cryptocurrency: A digital or virtual currency secured by cryptography, operating independently of central banks.
  • Blockchain: A decentralized, immutable ledger used to record transactions securely.

8.2 Accepted Cryptocurrencies

Rockads Corp may accept specified cryptocurrencies. The accepted currencies are subject to change and disclosed during checkout.

8.3 Transaction Confirmations

A cryptocurrency transaction is considered completed after receiving sufficient confirmations on the relevant blockchain. Users are responsible for network and miner fees.

8.4 Country Restrictions

Cryptocurrency payments are prohibited in jurisdictions where crypto is not legally recognized. You are solely responsible for ensuring that you are compliant with your local laws and regulations.

8.5 Refunds

Crypto payments are not reversible. Any refund request, including a request relating to a crypto payment, is subject to the same eligibility, net refund calculation, verification and reconciliation process set out in this Purchase Policy and the Terms of Service, except where Applicable Laws require otherwise.

If a refund relating to a crypto payment is approved:

  • It will be calculated in USD based on the value at the time of original payment, less applicable transaction and network fees and all deductions permitted under this Purchase Policy and the Terms of Service;
  • It will be made in the same cryptocurrency or to the verified original payment source, unless Applicable Laws require otherwise.

8.6 Irreversibility and Price Risk

Crypto transactions are final and irreversible. You waive any right to dispute or reverse such payments.

You accept the volatility risk associated with cryptocurrencies and agree not to hold Rockads Corp liable for value fluctuations.

8.7 Disclaimer of Liability

You assume all risk and responsibility for crypto transactions. Rockads Corp is not liable for losses resulting from:

  • Volatile market behavior,
  • Network delays, errors, or technical issues,
  • Regulatory developments or compliance failures.

9. Contact

If you are unsure about which Rockads entity is applicable to your transaction or whether cryptocurrency is permitted in your case, please contact support@rockads.com.